i-BLADES aims to provide you with an excellent product, we very ,much stand by our product. Those who purchased on pre-order are entitled to return their product and receive a replacement as we have updated the product since those items were issued.
For all other purchasers, if you are not satisfied with your purchase you may return your purchase provided it meets the following guidelines:
Original shipping charges are non-refundable. You are responsible for any cost associated with shipping the product back to i-Blades.
Once the item is received and inspected, a credit will be issued to you against the original method of payment. The credit will appear within 10 business days of item receipt. Please note that refunds will not be issued for product that has been opened or used unless specifically approved within the RMA approval e-mail.
If you require a return due to the device not working, please e-mail us at firstname.lastname@example.org
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